Free Trial!

Am I being overly anal about this?

Poll ended at Sun May 08, 2011 11:33 am

1) Yes
1
13%
2) No
2
25%
3) Yes and no
1
13%
4) Maybe
0
No votes
5) maybe not
0
No votes
6) Other
0
No votes
7) I like Marmite
0
No votes
pi) I dislike Marmite
0
No votes
e^c) I like Marmite
1
13%
i^1) I am ambivalent about Marmite
1
13%
10) Other Marmite related point not covered by other?
2
25%
 
Total votes: 8

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Aos Si
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Free Trial!

Post by Aos Si » Thu Apr 07, 2011 11:33 am

Not sure where to put this so move it if it's not apt.

Are you like me fed up of these companies that offer a free trial. So you sign up and then a month later, they take a years subscription off you or whatever without actually asking if you wanted to go for the package?

Shouldn't it be the other way around? Doesn't trial imply the result is not arbitrary and set in stone?

Am I being anal and overly concerned about this stuff or should I write to the OFT and complain or The Daily Mail..?

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Re: Free Trial!

Post by Feck » Thu Apr 07, 2011 11:35 am

Was it a free trial for marmite ? I'm just wondering why Marmite do a subscription ! I want to try the XO stuff but it's too bloody expensive .
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Re: Free Trial!

Post by Aos Si » Thu Apr 07, 2011 11:41 am

Feck wrote:Was it a free trial for marmite ? I'm just wondering why Marmite do a subscription ! I want to try the XO stuff but it's too bloody expensive .
It's expensive because it lasts for ever and it takes years to go "off" it being mould mostly anyway or something like it.

And no it wasn't although that is such a fricking good idea...

Free trial for Amazon prime, I got one free delivery and then I was supposed to make up my mind, so I thought...

Doesn't matter I sent an email mentioning the OFT and they immediately refunded all my hard earned cash. Which I spent on gin incidentally, and some Marmite. Swear truth there, did the weekly shop with it.

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Re: Free Trial!

Post by PsychoSerenity » Thu Apr 07, 2011 1:15 pm

They nearly got me on that one - but there was a confirmation email with the order that said I'd started using prime, so I was able to cancel my order, get a full refund on prime, and then re-order without it. I agree it's a bit sneaky not making it more clear that you must opt out again if you don't want to continue with the full thing, but it was no real trouble so meh.

If they didn't have free delivery for almost everything it would be worth it - but I rarely need things next day.
[Disclaimer - if this is comes across like I think I know what I'm talking about, I want to make it clear that I don't. I'm just trying to get my thoughts down]

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Re: Free Trial!

Post by Aos Si » Thu Apr 07, 2011 1:19 pm

Psychoserenity wrote:They nearly got me on that one - but there was a confirmation email with the order that said I'd started using prime, so I was able to cancel my order, get a full refund on prime, and then re-order without it. I agree it's a bit sneaky not making it more clear that you must opt out again if you don't want to continue with the full thing, but it was no real trouble so meh.

If they didn't have free delivery for almost everything it would be worth it - but I rarely need things next day.
I agree it is sneaky, tricksy even.

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Re: Free Trial!

Post by FBM » Thu Apr 07, 2011 1:24 pm

A little OT, but I'm tired of downloading acquiring anti-virus and tune-up utilities only to find out that they only last 2 fricking weeks. And every time I start up my computer, I get a pop-up alerting me that I only have 10 days left and do I want to go ahead and upgrade to *read: pay for* the full monty now instead of waiting? Goddammit, when I steal something, I want quality stuff! :lay:

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Re: Free Trial!

Post by Aos Si » Thu Apr 07, 2011 1:35 pm

FBM wrote:A little OT, but I'm tired of downloading acquiring anti-virus and tune-up utilities only to find out that they only last 2 fricking weeks. And every time I start up my computer, I get a pop-up alerting me that I only have 10 days left and do I want to go ahead and upgrade to *read: pay for* the full monty now instead of waiting? Goddammit, when I steal something, I want quality stuff! :lay:

bacon
It's not stealing its a legal agreement. :)

I'm just pissed of AVG has gone mercenary and is no longer free, asshole corporate big wigs got to them obviously.

Share ware and free ware are fading fast on the web. It's a shame, makes you sick. :D

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Re: Free Trial!

Post by FBM » Thu Apr 07, 2011 1:38 pm

P2P, on the other hand...should be quality stolen goods. When corporations begin to hedge in on stolen, pirated shit, the center cannot hold!
"A philosopher is a blind man in a dark room looking for a black cat that isn't there. A theologian is the man who finds it." ~ H. L. Mencken

"We ain't a sharp species. We kill each other over arguments about what happens when you die, then fail to see the fucking irony in that."

"It is useless for the sheep to pass resolutions in favor of vegetarianism while the wolf remains of a different opinion."

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Re: Free Trial!

Post by Aos Si » Thu Apr 07, 2011 1:43 pm

FBM wrote:P2P, on the other hand...should be quality stolen goods. When corporations begin to hedge in on stolen, pirated shit, the center cannot hold!
Pirated shit I bet there's not one person on the web who hasn't got something that isn't 100% kosher. He says knowing that such a blanket statement cannot possibly be justified.

Not a big Pirater myself but I have dabbled, Southpark episodes. Maybe I shouldn't admit that but since Trey And Stone said that anyone could pirate their shit and they hoped they would, I fear no one, except our green scaly overlords of course.

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Re: Free Trial!

Post by Coito ergo sum » Thu Apr 07, 2011 1:46 pm

Aos Si wrote:Not sure where to put this so move it if it's not apt.

Are you like me fed up of these companies that offer a free trial. So you sign up and then a month later, they take a years subscription off you or whatever without actually asking if you wanted to go for the package?

Shouldn't it be the other way around? Doesn't trial imply the result is not arbitrary and set in stone?

Am I being anal and overly concerned about this stuff or should I write to the OFT and complain or The Daily Mail..?
I suppose one ought to real the whole advertisement. If they say "free trial - sign up for a free month, and if you cancel by date X you have no obligation" then you're agreeing to make the affirmative cancellation move. If that term is not agreeable, don't get the free trial, and feel free to communicate your dissatisfaction with the offer to the company.

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Re: Free Trial!

Post by Coito ergo sum » Thu Apr 07, 2011 1:46 pm

I never heard of Marmite.

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Re: Free Trial!

Post by Aos Si » Thu Apr 07, 2011 1:51 pm

Coito ergo sum wrote:I never heard of Marmite.
Image

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Re: Free Trial!

Post by FBM » Thu Apr 07, 2011 2:01 pm

Aos Si wrote:
FBM wrote:P2P, on the other hand...should be quality stolen goods. When corporations begin to hedge in on stolen, pirated shit, the center cannot hold!
Pirated shit I bet there's not one person on the web who hasn't got something that isn't 100% kosher. He says knowing that such a blanket statement cannot possibly be justified.

Not a big Pirater myself but I have dabbled, Southpark episodes. Maybe I shouldn't admit that but since Trey And Stone said that anyone could pirate their shit and they hoped they would, I fear no one, except our green scaly overlords of course.
I'm in Korea (South, the good one). Nobody monitors English websites over here. We crackers are neither numerous nor important enough. The only legit software I have is that which came on the computer when I bought it. I'm not joking. I have never in my life bought a software program. It's an alien concept to me.
"A philosopher is a blind man in a dark room looking for a black cat that isn't there. A theologian is the man who finds it." ~ H. L. Mencken

"We ain't a sharp species. We kill each other over arguments about what happens when you die, then fail to see the fucking irony in that."

"It is useless for the sheep to pass resolutions in favor of vegetarianism while the wolf remains of a different opinion."

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Re: Free Trial!

Post by egbert » Thu Apr 07, 2011 2:11 pm

When someone offers something for FREE, BUT they want your credit card #, you KNOW they're up to no good! They know human nature well enough to play the game and win - you think "I'll beat the bastards, I'll get the free stuff, and then cancel", but then you'll get busy, or lazy, and forget.
If the ploy wasn't successful, it wouldn't be around for long.
Here in Canader, the Cable TV folks tried a variant - they didn't have freebies, they just invented what was called "negative option billing." IOW, they billed you for the maximum service unless you specified what you DIDN'T want. Imagine if your local grocer operated that way! The ensuing deluge of complaints let to the government stepping in and banning the practice.
But it continues elsewhere - cell phone contracts and energy contracts often contain an automatic renewal, unless you notify in advance that you do not want to renew. And, you better have proof of that notice, because they're not above denying you ever canceled.
Seth would be proud of such capitalist business ethics.
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Re: Free Trial!

Post by Coito ergo sum » Thu Apr 07, 2011 2:52 pm

A similar game is played with gift cards. They sell $100 worth of gift cards, and people cash in only $70 or $80 of that $10 overall. There is a built in 20-25% spread above the profit made on the merchandise itself.

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